The Press Newspaper

Toledo, Ohio & Lake Erie

The Press Newspaper

The Press Newspaper


Daughters buy father’s business and become parent’s bosses

Jaci Hays and Sherry Jones are so intent on protecting their father’s legacy they bought his business from him.

The sisters, both Genoa grads, were concerned a year ago when their father, Bob Hays, decided to sell his business and retire. Bob, 65, had owned Bob’s Home Service, a heating and air-conditioning company for more than 35 years. His daughters were concerned a new owner would sully his reputation or not take care of the clients Bob had cultivated over the years.

The solution?

Become one of the few woman-owned heating and air-conditioning businesses in the country and hire their father and mother as employees.

The staff at Bob's Home Service Heating & Cooling are Bob Hays,
Kayla Geraghty, OraLane Hays, Jaci Hays and Sherry Jones.
(Press photo by Ken Grosjean)

Bob is still the face of the business. He is the one you’ll see in ads and he is the salesman and job foreman. Their mother, OraLane, is the bookkeeper. Sherry is the president. She manages the office and handles the marketing. Jaci, who works full-time as a mortgage lender for Huntington Bank, oversees the finances.

Jaci says the new arrangement has worked out for everyone. Bob has more freedom to enjoy the family’s week-end camp site near Fremont, but he still can take care of his long-time customers without the added stress of running the business. Bob’s also employs two technicians.

So, what’s it like to raise two daughters and then have them as your bosses?

So far, so good, Bob says.  “She (Sherry) is pretty strict about things, but I kind of stay out of her way,” Bob said with a laugh.

Bob said he intends to keep working for the near future and slowly wind down until the daughters hire someone or Sherry gets her license.

Bob’s Home Service is located at 3401 Woodville in the Woodway Plaza, Northwood.

Opportunity knocks
Pamela L. Richmond, CPA, has joined Otterbein Portage Valley as vice president of Strategy and New Ministry Development.

Pam Richmond 

Richmond brings 14 years strategic management experience from her previous work having spent nine years at Plante & Moran in Toledo and five years as director of Senior Living Consulting Services.

Gold stars
Central Travel has been honored with the “Top 25” award from Ensemble Travel Group.

The local agency was among Ensemble’s 25 leading producers of its preferred supplier products in the U. S. last year, including cruise lines, tour operators, airlines, rental car, and travel insurance companies. 

At the clubs
The Oak Harbor Chamber of Commerce will sponsor a downtown clean up day Saturday, May 21. Community markets will provide trash bags and dumpsters.

Groups and individuals should meet in the back of the store’s parking lot at 9:00 am The event will end at 11:00 am. Call the chamber to volunteer at 419-898-0479.

The bottom line
The Andersons reported a 41 percent increase in net earnings for the first quarter this year compared to last. Net earnings totaled $17.3 million, or 93 cents per diluted share, on sales of $1 billion compared to $12.3 million, or 66 cents per diluted share, on revenue of $722 million.

The grain division led the company in first quarter income and the plant nutrient group had the largest year-to-year increase in income.

The retail group continued to struggle, however, reporting an operating loss of $2.7 million on revenues of $31 million compared to a loss of $2.8 million on revenues of $30 million for the first quarter of 2010.

For a full report go to

Otterbein announces Partnership with Wood Co. Hospital
Otterbein Portage Valley has announced a new partnership with the Wood County Hospital and new Medical Director, Dr. Cheri Diller, according to a press release.

In association with the Wood County Hospital, Dr. Diller will expand the family practice clinic hours and availability for not only Otterbein Portage Valley’s Senior Lifestyle Campus but the greater community as well.

Dr. Diller is an experienced family practice physician versed in long term care, acute care and hospice. In addition to family practice medicine, Dr. Diller, as Medical Director, will also oversee the coordination of medical care in Otterbein Portage Valley’s skilled nursing and assisted living areas.

After graduating from Lutheran Hospital School of Nursing in Fort Wayne, Dr. Diller continued her education and residency at Medical College of Ohio. She held her own private practice for 15 years until 2006, when she joined Hospice of Northwest Ohio.

She lives in Pemberville and has raised her children in the Eastwood School District.

Recently, Dr. Diller got the chance that most potential team members don’t get. Before the partnership was solidified, she received knee replacement surgery and chose Otterbein Portage Valley for in-patient rehabilitation care.

She described her stay as pleasant. She says she definitely felt the warmth of the whole community as well as the expertise of the nursing team and physical therapists. She was particularly impressed that the entire therapy team could make adjustments quickly. “If something wasn’t working for a particular person,” Dr. Diller noted, “the therapy department easily switched it up to great effect.”

Dr. Diller’s office is located on the campus of Otterbein Portage Valley at 20311 Pemberville Road between Pemberville and Luckey.

Her office number is 419-833.1108. For more, go to or


Just the fax: Fax items before Wednesday to 419-836-1319, e-mail to or send to The Press, Box 169, Millbury, OH 43447.



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