Mercy Women’s Center and Mercy Cancer Center at St. Charles is now providing quicker access to diagnostic and treatment services to patients who have abnormal mammograms.
The center offers a Nurse Navigator to coordinate the expedited care and services for patients throughout the entire diagnosis and treatment process.
Patients who have abnormal mammograms at the Women’s Care Center, or who has been referred to a Mercy Cancer Center facility after having an abnormal mammogram somewhere else, are connected immediately with a Nurse Navigator.
Nurse Navigators are experienced registered nurses who coordinate the patient’s journey through the diagnosis and treatment processes.
The Nurse Navigators also work to eliminate any barriers to care that the patient may face – whether due to issues with an insurance company or because of lack of transportation. They advocate for the patients, provide education, serve as a sounding board, and sometimes a shoulder to lean on or cry on, holding the patients’ hands every step of the way.
“I have that personal insight into the challenges and fears these women are facing,” said Audrey Milbrodt, Nurse Navigator at St. Charles. “The patients know they can call me anytime, and they do. I often receive calls from our patients after an appointment, asking me to explain something the doctor said that they didn’t understand or asking me what I think. I can help them explore and process their feelings about what they have been told and what they are going through.”
Once treatment begins, the Mercy Cancer Centers provide collaborative appointments with Medical Oncology and Radiation Oncology, so patients are able to have all of their treatment needs met in the same visit on their treatment days.
For more information about the Mercy Cancer Centers, call Mercy-4-Cancer at 419-251-6376 or 1-877-637-2942.