Residents of the Village of Clay Center have until Dec. 11 to weigh in on the future of their post office.
The Postal Service is conducting a study of the office to determine if it should be closed and its operations assumed by the Genoa Post Office.
Letters notifying residents of the village of the study were mailed Nov. 23 and include a survey asking residents for their input.
A public meeting to discuss the study was held Dec. 1 at the Clay Center town hall, 340 Main Street.
“The office is being studied due to declining office workload, which may indicate that maintaining this facility is not warranted,” the letter says. “Over the past several years, this office has experienced a steady decline in revenue and/or volume. There are a number of alternate sites within a short radius of this office to provide the sales of stamps and the mailing of most package items.”
The letter, signed by Ellen Rohrbacher, manager, post office operations, said a discontinuance feasibility study by the postal service involves a review of delivery and retail operations of a postal facility. The purpose is to evaluate a facility’s operations with an eye on meeting customers’ needs while improving efficiency and cutting costs.
The Clay Center facility offers post office box service but not residential delivery.
If it is closed, box customers will have the option of box delivery at the Genoa Post Office, about 3.4 miles away on Washington Street in the Village of Genoa. Forms to establish the change in service are available at the Clay Center office.
The Martin Post Office is about 1.6 miles away from the Clay Center office, the letter says, noting customers’ needs have changed dramatically with advances in technology.
“Many customers receive and pay their bills online and communicate by email and text messaging,” it says. “In addition, many customers demand easier, more convenient access to Postal Service products and services when and where they want them – online, on their smart phones, and at the stores they frequent.
“Retail services would continue to be available through a variety of channels beyond traditional brick-and-mortar facilities such as the postal service website, non-city delivery carriers, stamp consignment locations, and Stamps by Mail, fax, and phone.”
Written comments may be dropped off at the Clay Center office or mailed to:
District Discontinuance Coordinator
Northern Ohio PFC
2200 Orange Ave.
Cleveland, O. 44101-0000
Questions concerning the study should be directed to Thomas Lipker at 216 443-4508.
According to estimates of the U.S. Census Bureau, the Village of Clay Center has a population of about 302.