Otterbein Pemberville celebrates five years of 5 Star Rating

Press Staff Writer

        Otterbein Pemberville’s Rehabilitation and Long Stay Neighborhood is celebrating five years of having a 5 star rating with the Centers for Medicare and Medicaid.
        In order to receive this rating, a skilled nursing facility has to have a strong survey history in quality measures, staffing, and health inspections from the state of Ohio.
        “We couldn’t have possibly done this, especially through the COVID-19 pandemic, without the dedication of the partners (employees) at Otterbein,” said Denice Day, executive director and nursing home administrator at Otterbein Pemberville.
        To celebrate the accomplishment, Kaelyn Flower, assistant administrator at Otterbein Pemberville threw a whole-campus party to celebrate on Aug. 30.
        “Since 2017, Otterbein Pemberville has successfully rehabbed 546 patients, sending them back home or to their previous level of care,” Flower aid. “We’re beyond excited to celebrate this achievement with our entire team. In addition to the 546 patients who have been rehabbed, our healthcare neighborhood has successfully cared for 1,046 people. When we took a look at the names for all we have had the opportunity to serve and provide exceptional care to, we’re incredibly grateful to continue to do what we do.”
        The celebration doesn’t stop after the party – Otterbein has invested in re-construction of the rehab and long stay neighborhoods to include all new suites with construction expected to be complete by early fall.
        As a result of the continued strong CMS rating, ProMedica developed an Accountable Care Organization agreement with Otterbein three years ago. This agreement allows Otterbein to provide more of a seamless transition for patients and allows the organizations to collaborate in improving outcomes in healthcare.
      For more information on the healthcare services provided at Otterbein Pemberville, visit or call 419-833-7000.


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